LibQUAL Results
Part Four Comparisons With Other Universities LibQUAL results from 2007 can be compared to national norms from 2003 and to the results of universities that participated during the years 2004-2007. The University of Maine used EPSCOR universities in northeastern and northern states for peer comparisons. The scores listed are derived using mean scores for all questions within each area. Individual question comparisons cannot be made. Because the national norms provide data on undergraduate students, graduate students, and faculty, only these user groups were used in deriving mean scores for the University of Maine, the University of Maine System, and the EPSCOR peers. The scores in the following table show that library patrons at the University of Maine have very similar perceptions to patrons for the University of Maine System, the EPSCOR peers, and the national norms.   University of Maine *University of Maine System #EPSCOR Peers +National Norms Affect of Service 7.18 7.33 7.18 7.14 Information Control 6.97 7.08 6.99 7.01 Library as Place 7.06 7.03 6.83 6.92 * College or University libraries within the University of Maine System # University of New Hampshire, University of Vermont, University of Montana, University of Wyoming + Based on 2003 National Norms http://www.coe.tamu.edu/~bthompson/libq03b.htm

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