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Ebsco Claim Checker Report

Purpose:  To track periodical claims proactively.  Claim Checker allows staff to make changes to claims such as reclaiming an issue or removing a claim on an issue.

Claim Checker (View and work with online)

  • Go to EBSCONET website:  http://www.ebsconet.com/
  • Login
    • Customer Code:  RB77910
    • Username:  (Enter your assigned username)
    • Password:  (see separately)
  • From navigation menu under EBSCONET header, hover mouse over "My Claims", this will present drop-down menu.
  • Select "Claim Checker".  Scroll down to view all current claims.
  • To search a particular periodical, choose a type of search (ex. title, ISSN) from the drop-down menu that says, "Title Name". 
    In blank box next to your type of search, enter the journal information accordingly.
  • Otherwise, simply scroll through titles and click on the title of your choice.
  • On check-in card, look to see if issue has been received and/or look for current claim status.
  • If a claimed issue has arrived, scroll over to the right in EBSCONET under "Action".  In the drop-down menu for the particular title, click "Received".
  • From this same drop-down menu, one may select any appropriate action item button.

*Examples:

    Reclaim:  Claim an issue again.
    Re-list: Keep title on the list for next issue but no claim at this time.
    Received:  A claimed issue has arrived.
    Remove:  Remove a claim on an issue, generally because it has arrived (or received information from publisher or Ebsco regarding delay)


Contact Us | Revised: 01/13/2014
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