Special Collections Coronavirus Service and Resources FAQ
This page is intended to supplement the detailed information on current policies and procedures found in the Fogler Library Reopening Plan.
Here are some answers to common questions about accessing Special Collections services and resources while procedures have been altered for safety during COVID-19.
If you have a question not answered here, please contact us at 207.581.1686 or email@example.com.
These FAQs are subject to change at any time. Please check back here regularly for the most up-to-date information.
How do I reserve a book, either for checkout or for in-library reading?
- Special Collections is fulfilling requests for circulating copies (those with a status of Available in the URSUS catalog). Submit your request using the Request option in the catalog or through Interlibrary Loan.
- Members of the UMS Community can schedule a time to access books in person. Call, email, or make an appointment using our online scheduling calendar.
- Our reproduction services are somewhat limited at this time, but may provide another option for access. See the FAQ below, “Will you scan or photocopy pages?”
How do I make a research appointment?
- Members of the UMS Community can arrange a visit to access Special Collections materials. Select a time for your arrival using our online scheduling calendar. You will be prompted to let us know how long you would like to stay. Appointments are limited to five, socially-distanced research tables.
What are your hours?
- Appointments are available from 9 a.m. to 4 p.m. Select a time by using our online scheduling calendar.
What is available online, and how do I find it?
- A section of DigitalCommons@UMaine includes digital versions of many materials from Fogler Library’s Special Collections Department. The Browse Special Collections page provides an overview of the collections that have been digitized from our department.
- Many of the Northeast Archives of Folklore and Oral History collections are now available online. These are being made available through a Northeast Archives of Folklore and Oral History Repository in our ArchivesSpace database.
Are you still accepting submissions for the UMaine COVID-19 Community Archive?
- Yes, we are still accepting submissions. Full details are available in the Guide to the University of Maine COVID-19 Community Archive Project. The digital collection is available online in DigitalCommons@UMaine.
How do I learn more about what is available on site?
- While access to our stacks is limited to a certain number of visitors each day, the library’s catalogs can allow for virtual “browsing” the stacks. Click on a call number in an URSUS catalog record, and you will see a list of items on the same subject that would appear on the shelf before and after that item. Video tutorials are available on How to Search Using the URSUS Catalog and How to Search Using OneSearch.
- Finding aids for our manuscript collections are available in DigitalCommons@UMaine and through our ArchivesSpace database. Please allow a minimum of one week for the retrieval of items from our remote storage area.
Will you scan or photocopy pages of materials and send them to me? Is there a charge for this?
- Particularly during this time, we ask that patrons double check to see if an item is already available on the open web or through a database. We are happy to assist in this search.
- If not already available in digital form, and a circulating copy is available, we ask that patrons check with their local libraries for Interlibrary Loan options before we scan on demand.
- If materials in our collections are not available digitally, and are not available to circulate, we are scanning and photographing pages and sharing files. We are not mailing photocopies at this time. We ask that patrons work with us to narrow requests to the extent possible, aiming for fewer than 100 pages per request.
- We typically waive fees for requests for up to 20 pages (as standard department policy). During this time when in-person access is more limited, our intention is to extend this service to allow for up to 100 pages at no charge, but we reserve the right to re-instate charges for high volume requests. Our normal rate is 25 cents per page.
- Contact Special Collections at firstname.lastname@example.org or 207.581.1686 for more information.